Category Manager Environmental Express / Jenway

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Category Manager Environmental Express / Jenway

Depending on experience

Location

This is a full-time role based at the Cole-Parmer, St Neots, UK facility.

Job purpose

As one of the largest broad-based manufacturers of benchtop laboratory equipment worldwide, Cole-Parmer Ltd provides internationally recognised brands with reputations for product quality and high performance. We embrace a progressive company culture with a focus on innovation. The job holder will be responsible for implementing and driving the sales and technical support to customers and end-users.

Job dimensions and necessary skills/competencies

1. Demonstrate an understanding of the importance of customer service and relationship building in a B2B environment.
2. Demonstrate a knowledge of the features and benefits of Environmental Express and Jenway products.
3. Demonstrate knowledge of sales techniques through the use of effective questioning and objection handling.
4. Confident user of Microsoft Office suite.
5. Excellent command of the English language, both written and verbal.
6. Educated to a degree level in Biosciences and a knowledge of Ecology.
7. Desirable attributes: strategic commercial mindset, natural project manager, confident communicator, detail-oriented, curious and creative, problem solver, quick learner, adaptable.

Main responsibilities

1. Demonstrate the ability to deliver results within deadlines.
2. Demonstrate an understanding of the importance of ROI to the client.
3. Assist in training of EMEA Sales Team and Distributors of PCR and Techne Products.
4. Provide prompt and accurate technical support for end-user and Distributor/Service Company alike, via phone, online or in-person.
5. Work closely with the local sales teams in the UK, France and Germany.
6. Grow customer base through cold calling and dual calling with other team members.
7. Be able to identify market changes and communicate back to business leaders.

Communication and working relationships

The post holder will be part of Cole-Parmer, St Neots, UK and is required to establish effective working relationships with various departments including Sales, Product Managers and international teams.

The most challenging part of the job

The role requires someone who is comfortable Project Managing a high volume of varied tasks amongst various stakeholders whilst working towards set deadlines.

Health and safety

All employees must observe and comply with Cole-Parmer policies and procedures for health and safety.

Equal opportunities statement

All employees must observe and continually promote equal opportunities and customer care in compliance with Cole-Parmer aims and objectives.

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this job. They are not an exhaustive list of all of the duties and responsibilities associated with it.