ECO Energy Customer Service Manager

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ECO Energy Customer Service Manager
Salary - £45,000 per annum
Hours Full time

We are recruiting for an ECO Energy Customer Manager on behalf of a leading energy solutions provider. This role is central to managing energy installation projects, ensuring that pre-installation, documentation, scheduling, and communication requirements are handled seamlessly.

Key Responsibilities:

• As an ECO Energy Customer Manager, you ll work closely with coordinators, inspectors, lead generators, and installers to deliver projects on time.
• Oversee the complete lifecycle of installation projects, from planning to execution.
• Ensure all pre-installation documentation is accurate and compliant.
• Schedule and coordinate installations, maintaining efficient timelines.
• Communicate effectively with customers and internal teams to address concerns and provide updates.
• Collaborate across departments to ensure smooth project delivery.
• Maintain knowledge of ECO4 standards and ensure compliance throughout all projects.

About You:

• Exceptional organizational and management skills.
• Strong communication and interpersonal abilities.
• Proficiency with scheduling and project management tools.
• Great attention to detail and problem-solving skills.
• The ability to work collaboratively with diverse teams.
• Experience or knowledge of ECO4 regulations (advantageous but not essential).

If this sounds like something of interest, apply online today!

This vacancy is being handled by Aspire Recruitment. Please be aware we receive a high volume of applications and regularly receive applications from candidates who exceed the job credentials. We will only contact you within the next 14 days if you are selected for interview. Should you apply for this role, we will process your data as detailed in our Privacy Policy and by applying for this opportunity I agree that Aspire Recruitment will keep me informed about potential employment opportunities regularly and that I can choose to opt out of receiving information at any time.